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Privacy Policy

Introduction

My Flight Zone Pty Ltd ("MFZ", "we", "our", or "us") is committed to protecting the privacy and confidentiality of information provided by our travel agent partners, corporate clients, and business associates.

This Privacy Policy explains how we collect, use, store, and protect information through our B2B portal and related services.

Information We Collect

We may collect:

  • Company Name
  • Business Registration Details
  • Contact Person Information
  • Email Addresses
  • Telephone Numbers
  • Billing Information
  • Booking and Travel Data
  • Login and Account Information
  • Payment and Transaction Records

Purpose of Collection

Information is collected to:

  • Create and manage agent accounts
  • Process bookings and ticketing requests
  • Provide quotations and travel services
  • Manage credit facilities and payments
  • Communicate operational updates
  • Meet legal and regulatory obligations
  • Improve our products and services

Information Sharing

MFZ may share information with

  • Airlines
  • Global Distribution Systems (GDS)
  • Hotels and Travel Suppliers
  • Payment Providers
  • Regulatory Authorities where required by law

We do not sell or rent agent or customer information to third parties.

Data Security

MFZ maintains reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

Confidentiality

All agent account information, negotiated fares, commercial agreements, commissions, and transaction data are treated as confidential and must not be disclosed without authorization.

Data Retention

Information will be retained for as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.

Access and Corrections

Agents may request access to or correction of their business information by contacting MFZ in writing.

Cookies and Website Usage

Our website and portal may use cookies and analytics tools to improve system performance, security, and user experience.

Policy Updates

MFZ reserves the right to update this Privacy Policy at any time. Updated versions will be published on our website and B2B portal.

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