General Disclaimer

The information, fares, availability, schedules, and travel content provided through the My Flight Zone B2B Portal are supplied for the purpose of assisting registered travel agents and business partners with travel bookings and related services.

While My Flight Zone Pty Ltd ("MFZ") makes every reasonable effort to ensure information is accurate and up to date, we do not guarantee the completeness, accuracy, reliability, or availability of any information displayed within the portal.

Supplier Information

All airline schedules, fares, baggage allowances, ancillary services, hotel content, visa information, and travel requirements are supplied by third-party providers and may change without notice.

MFZ accepts no responsibility for inaccuracies, omissions, schedule changes, cancellations, fare adjustments, or operational decisions made by suppliers.

Fare and Availability Disclaimer

All fares and inventory displayed are subject to availability at the time of booking and ticket issuance.

Quoted fares are not guaranteed until payment has been received and tickets have been issued.

Airlines and suppliers may amend pricing, taxes, surcharges, and fare rules without prior notice

Agent Responsibility

Registered agents are solely responsible for:

• Verifying passenger information
• Confirming travel dates and itineraries
• Checking passport and visa requirements
• Reviewing fare conditions and restrictions
• Ensuring all information provided to travellers is accurate

MFZ shall not be liable for losses arising from incorrect information submitted by the agent.

Limitation of Liability

To the maximum extent permitted by law, MFZ shall not be liable for any direct, indirect, incidental, consequential, or financial losses arising from:

• Airline schedule changes
• Flight cancellations
• Supplier failures
• Travel disruptions
• Visa refusals
• Government restrictions
• System outages
• Delays in supplier processing
• Force majeure events

System Availability

MFZ does not guarantee uninterrupted access to the B2B Portal and reserves the right to suspend, modify, or update the system at any time without prior notice.

Temporary interruptions may occur due to maintenance, upgrades, technical issues, or circumstances beyond our control.

Third-Party Services

The B2B Portal may provide access to third-party systems, airline platforms, or external websites. MFZ is not responsible for the content, security, availability, or services provided by such third parties.

Confidential Information

All contracted fares, private fares, commissions, incentives, credit arrangements, and commercial agreements available through the portal are confidential and intended solely for authorised agents.

Unauthorised disclosure, distribution, or misuse of such information may result in immediate suspension of access and termination of business relationships.

Policy Updates

MFZ reserves the right to amend this Disclaimer Policy at any time. Continued use of the B2B Portal constitutes acceptance of any updated version.